FAQs
Here are the answers to all your queries related to our Bravo - WooCommerce Points and Rewards plugin.
Bravo lets customers earn points for purchases and other eligible actions, then redeem them for discounts on future orders. Store owners can configure earning rates, redemption rules, and point expiration settings.
Customers can earn reward points for purchases and eligible actions, such as signing up for an account. You can configure the available earning options according to your store’s requirements.
Yes, you can configure reward points and redemption limits globally or for specific products and categories.
You can define how many points customers earn for every dollar spent and how much discount they receive when redeeming points. For example, 100 points could equal a $1 discount.
Yes, Bravo allows you to create points-based products that customers can purchase. Customers can accumulate these points and redeem them later, subject to your store’s redemption rules.
Yes, you can set maximum discount limits at the global, product, and category levels. You can also establish minimum cart totals for earning and redeeming points.
Yes, you can configure point expiration rules and send email notifications about earned points, redeemed points, and upcoming expirations. You can also specify how many days before expiration a reminder should be sent.
Yes, customers can view their reward point balance using the plugin’s supported display options. Administrators can also track point transactions through the Points Log page.
You can configure Bravo to automatically remove points associated with refunded orders or retain them. This helps you manage reward balances according to your store’s refund policy.
Coupon and reward-point compatibility depends on the plugin’s supported rules and configuration. Test the checkout process to confirm whether both discounts can be applied together as intended.
You can manually adjust customer point balances and award points retroactively for previous orders. For bulk imports from CSV files or other loyalty systems, confirm whether the required import functionality is supported.
All license plans for our Bravo plugin, including Starter, Business, and Agency, include 1 year of plugin updates and support, ensuring you have access to the latest features, improvements, and assistance when needed.