Frequently Asked Questions
Here are answers to your questions about our WooCommerce PDF Vouchers - OTP Verification add-on.
The OTP Verification add-on adds an extra security step to your WooCommerce voucher redemption process. It sends a one-time password to the customer’s email address or mobile number, which must be verified before redeeming a voucher.
Yes, the add-on supports both email-based and SMS-based OTP verification. You can configure email notifications or integrate your Twilio account to send verification codes directly to customers’ mobile numbers.
Yes, you can enable OTP verification for selected WordPress user roles. This allows you to apply additional redemption security to specific groups of users without requiring verification for everyone.
Yes, you can customize both email and SMS notification messages. Configure email subjects, email bodies, and SMS content using supported template tags to dynamically include details such as OTP codes, voucher codes, and your website name.