Frequently Asked Questions
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The reverse redemption add-on for WooCommerce PDF vouchers is to undo previously redeemed voucher codes. It comes in handy when someone accidentally marks a voucher as redeemed or when a redemption needs to be reversed.
Yes, you can configure the Allow Reverse Redeem setting to determine which user roles are permitted to reverse redeemed vouchers. This enables you to control access to the reverse redemption functionality.
Yes. You can use the add-on to cancel redemptions on vouchers that were only partially redeemed, allowing reversals when required.
Yes. If you reverse a voucher redemption, the associated WooCommerce coupon code redemption is automatically undone, maintaining synchronization between voucher and coupon statuses.